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Experts Discuss Future of Digital Public Infrastructure at IIIT-B Workshop

A workshop at the International Institute of Information Technology Bangalore explored the future of India's Digital Public Infrastructure (DPI). Experts highlighted the importance of translating digital systems into tangible outcomes across sectors like healthcare and education. Discussions emphasized collaboration among stakeholders to maximize public value. The consensus was that while India has built a robust digital framework, the next step is ensuring these systems yield meaningful impacts for citizens.

MBN India Reporter

MBN India Reporter

Jun 20, 2026

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Experts Discuss Future of Digital Public Infrastructure at IIIT-B Workshop

Key Takeaways

  • DPI must deliver measurable public outcomes
  • Collaboration among stakeholders is crucial
  • AI can enhance digital service accessibility

This IIIT-B workshop honestly feels like one of those discussions which sounds technical from outside,but actually affects daily life more than people realise . At International Institute of Information Technology Bangalore (IIIT-B),workshop titled ‘Scaling DPI: From Identity to Actionable Data’ brought policymakers,researchers and industry leaders together to talk about where India’s Digital Public Infrastructure is going next .

And that shift is interesting ah,because DPI is no longer only about identity verification or payments . India has already built big digital systems,but now question is different: are these systems actually helping people in healthcare,finance,governance and public services in measurable way?

Workshop was co-chaired by S. Rajagopalan,a professor at IIIT-B,and Ganesh Mani from Carnegie Mellon University . Their focus seemed to be on moving from just building digital systems to making sure those systems create real social impact.

And honestly,this is where conversation becomes more serious . Deepika Mogilishetty,Chief Policy and Partnerships at EkStep Foundation,said digital infrastructure should be judged by opportunities it creates,not only by transaction volumes . That point makes sense,because high numbers look impressive,but if common people are not getting better access,then what is actual value?

Few things stood out clearly from discussion:

  • DPI should show measurable benefits in public services.
  • Industries,academia and governance need sustained collaboration.
  • AI can improve digital accessibility and service delivery.

Participants also discussed how artificial intelligence can support healthcare delivery,especially for frontline workers . Last-mile service issues are always messy in India,so if AI can actually help workers reach people better and reduce gaps,that could become meaningful beyond just tech talk .

In finance,the Unified Lending Interface came up as one example of how digital platforms may simplify credit access and reduce operational costs . For small borrowers and smaller institutions,this kind of system can matter a lot,if implementation does not become complicated again.

But privacy and governance were also big themes,and rightly so . Srinath Srinivasa and Shalabh Jain discussed development of consent management framework which brings privacy,consent and security into trust-building measures . Because without trust,people may use digital systems but still feel watched,confused or powerless.

India has definitely moved fast in creating digital infrastructure . But next challenge is tougher only: making sure these systems deliver long-lasting public value,not just dashboards,numbers and big announcements…

Source: thehindu-top
#Digital Public Infrastructure#IIIT-B#S. Rajagopalan#Ganesh Mani#AI in healthcare

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