The Motor Accident Claims Tribunal (MACT) in Mumbai has mandated the Brihanmumbai Electric Supply and Transport (BEST) to compensate ₹31.09 lakh to the family of Farheen Rizwi Khan, a 20-year-old biotechnology student who tragically lost her life in a bus accident. This incident occurred near the Malwani Depot in Malad West on September 16, 2023. The tribunal's decision, rendered on October 9, 2026, highlights the importance of accountability in public transportation incidents.
In its ruling, the tribunal, led by member RR Patwari, determined that the bus driver had not provided a sufficient explanation for how Farheen came under the bus while it was making a turn. The case underscores the need for rigorous safety measures and training for public transport drivers to prevent such tragic accidents from occurring in the future. The MACT's decision aims to provide some form of justice to the grieving family.
- Compensation amount set at ₹31.09 lakh — awarded to support the victim's family after the tragic incident.
- 7.5% annual interest — the compensation will accrue interest, reflecting the tribunal's recognition of the financial impact on the family.
- Monthly income estimated at ₹20,000 — the tribunal fixed this figure to calculate the compensation based on the victim's potential earnings.
The case has garnered attention not only due to the tragic loss of a young life but also because it raises critical questions regarding the safety protocols of public transport services in Mumbai. As the city continues to expand its transport network, ensuring the safety of pedestrians and passengers alike is paramount.
In light of this ruling, it is crucial for transport authorities, including BEST, to implement stricter training and operational guidelines for their drivers. This incident serves as a reminder of the potential consequences of negligence in public transport, and how it can lead to devastating outcomes for families. Stakeholders and transport officials are urged to reassess existing safety measures to prevent future tragedies.
